2–4 Days Processing
Freshly prepared & packed in small batches.
3–7 Days Delivery
Delivered across serviceable PIN codes in India.
Free Shipping
Automatic free shipping on orders above ₹499.
Safe Food Packing
Hygienically sealed moisture-proof packaging.
Order Processing
- Orders are processed after successful payment confirmation.
- Products are freshly prepared and packed before dispatch, wherever applicable.
- Orders are generally dispatched within 2–4 working days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festivals, special offers or high-demand periods, processing may take slightly longer.
Delivery Time
Once your order has been dispatched, delivery usually takes approximately 3–7 working days, depending on your delivery location and courier service.
Delivery timelines are estimates and may vary due to:
- • Remote or non-serviceable locations
- • Weather conditions
- • Public holidays
- • Festivals or peak-season demand
- • Courier delays
- • Unforeseen circumstances beyond our control
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
🎉 From time to time, we offer Free Shipping on orders above ₹499 or special shipping offers on selected orders and locations.
Delivery Areas
We currently deliver to locations across India that are serviceable by our courier partners. If your location is not serviceable, we will inform you promptly and provide available alternatives.
Order Tracking
Once your order has been dispatched, tracking details may be shared with you through the contact details (SMS, Email, or WhatsApp) provided during checkout. You can use the tracking information to monitor your shipment status.
Incorrect Address or Contact Details
Please make sure that your name, complete delivery address, PIN code, and contact number are accurate before placing your order.
⚠️ Maa Dikri Gruh Udyog will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. Additional shipping charges may apply if an order needs to be re-shipped due to an incorrect address.
Delayed Delivery
We always try our best to deliver orders within the estimated timeline. However, delivery delays may occasionally occur due to circumstances beyond our control. If your order is significantly delayed, please contact our customer support team with your order number for prompt assistance.
Damaged Package
We carefully pack our products before dispatch. However, if your package arrives damaged, please follow these steps:
- Take clear photographs/videos of the package outer box and product.
- Contact us as soon as possible after delivery.
- Share your order number along with the photographs/videos.
Our team will review the issue and provide an appropriate resolution.
Missing or Incorrect Products
If you receive an incorrect product or any item is missing from your order, please contact us as soon as possible with your order details. We will review the issue and assist you with the appropriate resolution.
Food Products Storage & Safety
As our products are food items, we recommend checking the package immediately after delivery and storing the products according to the storage instructions provided on the packaging.
🚫 Please do not consume a product if the package appears damaged, opened, or tampered with. Contact us immediately in such cases.
Cancellation Policy
Orders may be cancelled only before they are processed or dispatched. Once an order has been dispatched, cancellation may not be possible.
For cancellation requests, please contact us as soon as possible with your order number.
Contact Us
For any questions regarding your order, delivery status, or shipping policy, please contact us:
Maa Dikri Gruh Udyog
Traditional Homemade Snacks & Food Products